Service Level Agreement
Do you want us to do the technical management? It’s possible!
At Affordable Media, we work with Service Level Agreements (SLA). In an SLA, we describe the agreements that we’ve made about the level of technical support and the availability of the products or services that you purchase from us. After all, a web solution always needs maintenance and optimization to be fully future-proof.
With an SLA you know what you can expect from us in terms of support and service.
This means that you will not be faced with any surprises and everything will run as smoothly as possible. Your SLA level determines how fast we are available and how extensive our technical support is.
Choose your plan
SLA Standard
€
162
per year
- This service level agreement is suitable for theme-builder-only website solutions with our fast LiteSpeed hosting. Ideal for agencies, marketing & design companies, and small businesses.
- €144 setup & installation
- Wordpress (editor access)
- Theme builder (Elementor Pro / Avada / Divi)
- Plugins (SEO, Cookie, Classic Editor)
- 1000 MB disk space
- 50 GB bandwidth per month
- Free theme builder license!
- If you need administrator rights to your CMS please select SLA Custom.
SLA Pro
€
270
per year
- This service level agreement is suitable for theme-builder-only website solutions with our fast LiteSpeed hosting. Ideal for agencies, marketing & design companies, and small businesses.
- €144 setup & installation
- WordPress (editor access)
- Theme builder (Elementor Pro / Avada / Divi)
- Plugins Extra (WPML, GravityForms, Redirect)
- 2000 MB disk space
- Free theme builder and plugin licenses!
- If you need administrator rights to your CMS please select SLA Custom.
SLA Custom
€
220
per year
- This service level agreement is suitable when administrator rights to the CMS are required. Choose your own theme, theme builder, plugins, and licenses.
- €96 setup & installation
- WordPress (admin access)
- 2000 MB disk space
- 200 GB bandwidth per month
- Shared responsibility for security and updates.
- Extra support is charged separately.
Always included in your SLA
– Technical & Security updates
– Remote Management
– Security & Monitoring
– Hosting & SSL
– DDoS Protection (basic)
– Licenses (non-transferable)
– Daily backups (for disaster recovery)
– New! LiteSpeed Hosting & Caching
